The Secret of Socrates
In this next chapter of Dale Carnegie’s famous book How to win friends and influence people we look at the power of “Yes”. When we start a conversation with someone we should start off by emphasizing what we agree on. It’s important to start by getting the first couple of yes’s out of the way. This set’s a positive and friendly tone. Overcoming a “no” answer is more difficult to do. The other person has already made a decision as a no answer implies. You have to overcome a person’s decision which is hard to do. If you get a yes your agreeing with them on an issue. Imagine it as a streak. When you get a string of “yes” responses they can build upon each other.
Dale Carnegie Principle:Get the other person to saying “yes,yes” immediately.
Next chapter: The Safety Valve In Handling Complaints
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